At Nixcart Communications, we are committed to providing secure, reliable, and affordable delivery services across Kenya. Our goal is to ensure your laptops, smartphones, accessories, and other orders arrive safely and on time.
Delivery & Shipping Rates
✅ Flat Rate Delivery: KES 500 for all orders below KES 100,000 within Kenya.
✅ Free Shipping: Available for orders valued at KES 100,000 and above.
Shipping charges may vary for certain bulky, oversized, or specialized products where additional delivery arrangements are required.
Delivery Timeframe
🚀 Same-Day Delivery: Available for orders placed before 4:00 PM within eligible locations, subject to product availability and courier availability.
📦 Standard Delivery: 0–2 business days, depending on your location and courier availability.
Delivery timelines are estimates and may vary depending on the destination, courier, weather conditions, public holidays, and other unforeseen circumstances.
Shipping & Order Processing
Pick-Up Option
Customers may also collect their orders directly from our store:
Nixcart Communications
Imenti House,
Glory Exhibition, Shop A15,
Kenya
Customers choosing store pickup may be required to provide their order confirmation and valid identification before receiving their order.
Order Processing
Orders placed before 4:00 PM are processed for same-day dispatch where possible.
Orders placed after 4:00 PM will generally be processed and dispatched on the next business day.
Certain customized, bulky, specialized, or out-of-stock-on-hand products may require additional processing time before shipment. Customers will be notified where additional processing time applies.
Order Tracking
Once your order has been dispatched, you will receive a delivery confirmation and, where applicable, a tracking number to monitor your shipment.
Tracking availability depends on the courier or delivery service used.
Important Information
- Customers outside Nairobi may be contacted to confirm delivery details before shipment.
- Please ensure that the delivery address and contact information provided during checkout are accurate.
- We take extra care when packaging fragile, delicate, and high-value products such as laptops and smartphones.
- Delivery times may be affected by weather conditions, public holidays, traffic, courier delays, or other unforeseen logistical circumstances.
- Customers should inspect their packages upon delivery and report any visible damage as soon as possible.
- Nixcart Communications may contact customers to verify orders before dispatch, particularly for high-value purchases.
Need Assistance?
If you have any questions regarding shipping, delivery, order status, or pickup, please contact us:
Email: stevemwanix@gmail.com
Phone: +254 729 203745
Nixcart Communications
Imenti House, Glory Exhibition, Shop A15, Kenya
We are always happy to assist you and ensure a smooth shopping experience.
Nixcart Communications — Quality Devices. Reliable Repairs. Trusted Service.